Contact Us

Main Office

Central Laboratory 
T: 03 9244 0444 (24 hours)

18 Banksia Street
Heidelberg VIC 3084

Postal Address

PO BOX 5018
Heidelberg West
Vic MDC 3081

Doctor Results Hotline

For use by registered medical practitioners only please phone 03 9244 0472.

Collection Centres

To obtain the contact address and details of one of our patient collection centres, please search our listing here.

Feedback and enquiries

As an organisation Dorevitch is always looking for ways to improve the experience of those under our care and patient feedback is a key tool in this process.  Unfortunately, as a result of some minor technical difficulties our standard online Patient Feedback form is currently unavailable. To ensure we are able receive your valued feedback, please email the team directly at:

In your email please include your name, where you are from, your best contact information, the relevant centre, the date and time of your visit and any other comments or documents necessary for us to understand your complaint. This information will ensure we are able to review and process your feedback as efficiently as possible.

We look forward to hearing from you.


To contact our accounts department, please email your invoice number, full name and enquiry to